Why Choose Us
WHY WORK WITH MAINSTREAM ELECTRIC, HEATING, COOLING, & PLUMBING
Get a Friendly Technician at Your Door Who is Fully Licensed and Insured
We value your time just as much as you do. To make sure that you aren’t left waiting on a technician all day, we offer lead-time communication. We’ll call you prior to the technician’s arrival so you know exactly when your service is scheduled to arrive. With Mainstream there are no days wasted at home while waiting on a technician.
We evaluate how much work is needed and then give you an upfront quote. Each quote is written so you’ll know the exact cost of the work, from parts to labor, before we begin the job. No cost-surprises and no hidden fees.
All of our technicians are kept up-to-date on current code compliance and new technologies to make sure the problem is not only fixed, but the best solution is used for every task. All of our technicians are licensed and knowledgeable. They’ll arrive at your house clean and ready to work, and will leave your home or office better than they found it.
Service Isn’t Just About the Job
There’s more to service than just getting the job done. From the moment you call Mainstream Electric, Heating, Cooling, & Plumbing to schedule a service, you’re greeted by people who want to help you. We’re experts when it comes to customer service and have been helping clients with unmatched service since 2000.
We’re unmatched because we listen. Your satisfaction is the measurement of our success. That’s why we ask for feedback after service and welcome questions or concerns. If you call us with an issue, we’ll do our best to help you find a solution quickly.
We know the value of education. We encourage every member of our team to self-improve and further their own education. We have on-going training for all of our technicians and staff for both technical courses and customer service improvement.
Beyond the quality of our education, our skills, the integrity of our employees, and our commitment the excellence, the things we say are meaningless unless we follow through on the promises we make. That’s why we work hard to make sure the task at hand is done correctly the first time through. But just in case, we have a full satisfaction guarantee to make sure that you’re satisfied with our work every time. If something is wrong with the work we have performed, we’ll return to fix it. If we can’t finish the job, then we’ll refund the cost.
We’re ready to show you the difference between Mainstream’s quality, and what you’d find elsewhere.
Give us a call to schedule a technician anywhere in the greater Spokane area or North Idaho at 866-411-9277.